Terms and Conditions

1. Provider

Philipp Raeke, Karmeliterplatz 2/I, 8010 Graz, Österreich / Austria.
E-Mail: kontakt@puzzleprint.org

2. Subject matter

PuzzlePrint is a web-based tool for creating chess exercise sheets as PDF files. The free version can be used without registration. The Premium version (one-time payment) unlocks advanced features: unlimited puzzles, additional layouts, solution PDF and Lichess puzzle search.

3. Contract & payment processing

Purchases are processed by Paddle.com Market Limited (Merchant of Record). The purchase contract is concluded between the buyer and Paddle. Paddle is the legal seller and handles invoicing, payment processing and VAT handling for all EU countries. Accepted payment methods: credit card, PayPal and other methods supported by Paddle.

4. Prices

PuzzlePrint Premium costs €19.90 (one-time, 1 year term, no automatic subscription). All prices include statutory VAT (collected by Paddle).

5. Delivery / activation

After successful payment, Premium features are activated immediately in the browser. Delivery is made by providing digital access — no physical goods are shipped.

6. Right of withdrawal

Consumers generally have a 14-day right of withdrawal. As this concerns digital content that is provided immediately after payment, the right of withdrawal expires according to Art. 16 lit. m of the EU Consumer Rights Directive upon commencement of performance, provided the consumer has expressly consented. Detailed information: Cancellation policy.

7. Liability

The service is provided "as is". Liability for data loss, outages or indirect damages is excluded to the extent permitted by law.

8. Applicable law

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is Graz, Austria.

As of: May 2026